Avvy Group

Privacy Notice

Avvy Group Limited is committed to providing Web sites that respect the privacy of visitors. This privacy notice summarizes our privacy practices for online activities.

All personal information collected by this institution is governed by the Privacy Act. This means that you will be informed of the purpose for which your personal information is being collected and how to exercise your right of access to that information.

Your Privacy and the Internet

The nature of the Internet is such that Web servers automatically collect certain information about a visit to a Web site, including the visitor's Internet Protocol (IP) address. IP addresses are unique numbers assigned by Internet Service Providers (ISP) to all devices used to access the Internet. Web servers automatically log the IP addresses of visitors to their sites. The IP address, on its own, does not identify an individual. However, in certain circumstances, such as with the co-operation of an ISP for example, it could be used to identify an individual using the site. For this reason, the Avvy Group Limited considers the IP address to be personal information, particularly when combined with other data automatically collected when a visitor requests a Web page such as the page or pages visited, date and time of the visit.

Unless otherwise noted, Avvy Group Limited does not automatically gather any specific information from you, such as your name, telephone number or e-mail address. Avvy Group Limited would obtain this type of information only if you supply it to us, for example, by e-mail or by filling in a contact form. In such cases, details about how your personal information is handled will be provided in a Personal Information Collection Statement.

In cases where services are provided by organizations outside of the Avvy Group Limited, such as social media platforms or mobile applications, IP addresses may be recorded by the Web server of the third-party service provider.

Communicating with the Avvy Group Limited

If you choose to send Avvy Group Limited an e-mail or complete a feedback form online, Avvy Group Limited uses your personal information to respond to your inquiry. The information you provide will only be shared with another institution if your inquiry relates to that institution. Avvy Group Limited does not use the information to create individual profiles nor does it disclose the information to anyone other party. Any disclosure of your personal information is in accordance with the Privacy Act.

Emails and other electronic methods used to communicate with the Avvy Group Limited are not secure unless it is specifically stated on a Web page. Therefore, it is recommended that you do not send sensitive personal information, such as your Social Insurance Number or your date of birth, through non-secure electronic means.

Third-Party Social Media

Global Affairs use of social media serves as an extension of its presence on the Web. Social media account(s) are public and are not hosted on Avvy Group Limited servers. Users who choose to interact with us via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications you use to access them. Avvy Group Limited uses Facebook, Twitter, YouTube, LinkedIn, Flickr, Foursquare, Weibo, BuzzFeed, and Storify.

Personal information that you provide to the Avvy Group Limited via social media account(s) is collected under the authority of the Administration Act and the Border Services Agency Act. This information is collected to capture conversations (e.g. questions and answers, comments, "likes", retweets) between you and Avvy Group Limited. It may be used to respond to inquiries, or for statistical, evaluation and reporting purposes. Comments posted that violate the laws in our respective country of operation will be deleted and disclosed to law enforcement authorities. Comments that violate our rules of engagement will also be deleted.

Improving your Experience on Avvy Group Limited Web sites

Digital Markers (including cookies)

A digital marker is a resource created by the visitors' browser in order to remember certain pieces of information for the Web server to reference during the same or subsequent visit to the Web site. Examples of digital markers are "cookies" or HTML5 web storage. Some examples of what digital markers do are as follows:

they allow a Web site to recognize a previous visit each time the visitor accesses the site;
they track what information is viewed on a site which helps Web site administrators ensure visitors find what they are looking for

Avvy Group Limited uses sessional and persistent digital markers on some portions of its Web site. During your on-line visit, your browser exchanges data with a Global Web server. The digital markers used do not allow Avvy Group Limited to identify individuals.

You may adjust your browser settings to reject digital markers, including cookies, if you so choose. However, it may affect your ability to interact with Avvy Group Limited Web site.

Web Analytics

Web analytics is the collection, analysis, measurement, and reporting of data about Web traffic and visits for purposes of understanding and optimizing Web usage. Information in digital markers may be used for the purpose of web analytics to remember your online interactions with Avvy Group Limited�s website.

Avvy Group Limited uses Google Analytics to improve its web site. When your computer requests a Avvy Group Limited Web page, our institution collects the following types of information for Web analytics:

the originating IP address
the date and time of the request
the type of browser used
the page(s) visited

Avvy Group Limited uses Google Analytics and the information collected is disclosed to Google, an external third party service provider. Your IP address is anonymized prior to being stored on the service provider's servers in order to help safeguard your privacy. The information collected is de-personalized by activating the anonymization feature in Google Analytics.

Data collected for Web analytics purposes goes outside of our operational offices to the United States of America and may be subject to the governing legislation of that country, such as the USA Patriot Act.

Information used for the purpose of Web analytics is collected pursuant to the Financial Administration Act. Such data may be used for communications and information technology statistical purposes, audit, evaluation, research, planning and reporting.

Protecting the Security of Avvy Group Limited Web sites

Avvy Group Limited employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the IP address of the computer that has contacted our Web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

Linking to Non-Avvy Group Limited Web sites

Links to Web sites not under the control of the Avvy Group Limited, including those to or from our social media accounts, are provided solely for the convenience of our Web site visitors. We are not responsible for the accuracy, currency or reliability of the content of such Web sites. The Avvy Group Limited does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

Visitors should also be aware that information offered by non-Avvy Group Limited sites to which this Web site links is not subject to the Privacy Act or the Official Languages Act and may not be accessible to persons with disabilities. The information offered may be available only in the language(s) used by the sites in question. With respect to privacy, visitors should research the policies of these non-government Web sites before providing personal information.

Ownership and Usage of Content Provided on This Site

Materials on this Web site were produced and/or compiled by Avvy Group Limited for the purpose of providing Avvy with access to information about the programs and services offered by the Avvy Group Limited. You may use and reproduce the materials as follows:

Non-Commercial Reproduction

Unless otherwise specified you may reproduce the materials in whole or in part for non-commercial purposes, and in any format, without charge or further permission, provided you do the following:

Exercise due diligence in ensuring the accuracy of the materials reproduced;
Indicate both the complete title of the materials reproduced, as well as the author (where available); and
Indicate that the reproduction is a copy of the version available on Avvy Group LimitedWeb site (and provide the URL).

Commercial Reproduction

Unless otherwise specified, you may not reproduce materials on this site, in whole or in part, for the purposes of commercial redistribution without prior written permission from Avvy Group Limited.

Some of the content on this site may be subject to the copyright of another party. Where information has been produced or copyright is not held by the Avvy Group Limited, the materials are protected under the Copyright Act, and international agreements.

Details concerning copyright ownership are indicated on the relevant page(s).

To obtain permission to reproduce Avvy Group Limited materials on this site for commercial purposes, please contact:

On line Form or info@avvygroup.com

Trademark Notice

The official symbols or Logo of the Avvy Group Limited may not be reproduced, whether for commercial or non-commercial purposes, without prior written authorization.

Our Commitment to Accessibility

The Avvy Group Limited is committed to achieving a high standard of accessibility as defined in the Standard on Web Accessibility and the Standard on Optimizing Web sites and Applications for Mobile Devices. In the event of difficulty using our Web pages, applications or device-based mobile applications, please contact us for assistance or to obtain alternative formats such as regular print, Braille or another appropriate format.

Interacting With Us on Social Media

This notice has been written to explain how Avvy Group Limited interacts with the public on social media platforms.

Content and Frequency

We use our social media accounts as an alternative method of sharing the content posted on our Web site and interacting with our stakeholders. By following our social media accounts (by "following," "liking" or "subscribing"), you can expect to see information about the programs and services we provide.

We understand that the Web is a 24/7 medium, and your comments are welcome at any time. You should expect to see new content posted Monday to Friday from 8:00 a.m. to 4:00 p.m. EST/EDT. Comments submitted after hours or on weekends are read and responded to as soon as possible.

Any communications activity during holidays, after core hours and on weekends would likely be related to an emergency or of an urgent nature, of significant value to our followers and subscribers. Otherwise, the accounts will be relatively inactive during these times.

Because the servers of social media platforms are managed by a third party, our social media accounts are subject to downtime that may be out of our control. As such, we accept no responsibility for platforms becoming unresponsive or unavailable.

Links to Other Web sites and Ads

Our social media accounts may post or display links or ads for Web sites that are not under our control. These links are provided solely for the convenience of users. The Avvy Group Limited is not responsible for the information found through these links or ads, nor does it endorse the sites or their content.

Follow, Favourite and Subscribe

Our decision to "follow," "favourite" or "subscribe" to another social media account does not imply an endorsement of that account, channel, page or site, and neither does sharing (retweeting, liking, reposting or linking to) content from another user.

At this time, Avvy Group Limited�s decision to "follow", "favourite" or "subscribe" will be limited to other Avvy Group Limited institutions and organizations determined to be relevant to our followers or subscribers and to Avvy Group Limited mandate.

We will share (re-tweet, repost, like or link to) information posted by accounts that are diverse, non-commercial, and non-partisan and of value to our followers and subscribers.

Comments and Interaction

We will read comments and participate in discussions when appropriate. We ask that your comments be relevant and respectful. We reserve the right to delete comments that violate this notice, and the user may be blocked and reported to prevent further inappropriate comments.

We cannot engage in issues of party politics or answer questions that break the rules of this notice.

We reserve the right to edit or remove comments that:

Contain personal information;
Are contrary to the principles of the Canadian Charter of Rights and Freedoms;
Express racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening messages;
Put forward serious, unproven or inaccurate accusations against individuals or organizations;
Are aggressive, coarse, violent, obscene or pornographic;
Are offensive, rude or abusive to an individual or an organization;
Are not sent by the author or are put forward for advertising purposes;
Encourage illegal activity;
Contain announcements from labour or political organizations;
Are written in a language other than English or French;
Are unintelligible or irrelevant;
Are repetitive or spam; and
Do not, in our opinion, add to the normal flow of the discussion.

In short, please be respectful and make sure that your comments are relevant to where they are posted. The views of users commenting on our social media accounts do not necessarily represent the views of Avvy Group Limited.

Also, please note that you participate in social media at your own risk, taking personal responsibility for your comments, your username and any information provided. To protect your own privacy and the privacy of others, please do not include full names, home phone numbers or e-mail addresses, photographs containing images of identifiable individuals, or any other personal information in the body of your comment.

Accessibility of Social Media Platforms

Social media platforms are third-party service providers and are not bound by Avvy Group Limited standards for Web accessibility.

If you have difficulty accessing content on our social media accounts, please contact us and we will try to solve the problem or provide you with the information in a different format.

Information that we post is subject to the Copyright Act.

Privacy

Our social media accounts are not Avvy Group Limited websites and represent only our presence on third-party service providers.

For more information, please refer to our Privacy Notice regarding third-party social media.

Official Languages

Many social media platforms have multiple language options and provide instructions on how to set your preferences. The Avvy Group Limited respects the Official Languages Act and is committed to ensuring that our information is available in both French and English and that both versions are of equal quality.

We reply to comments in the official language in which they are posted. If we think the response is a question of general public interest, we may provide the information in both official languages.

Avvy Group Limited may share links that direct users to sites of organizations or other entities that are not subject to the Official Languages Act and available only in the language(s) in which they are written. When content is available in only one language, we make an effort to provide similar content in the other official language.

Questions and Media Requests

For general questions please contact us. You may also find usefull information on our Help page.

Reporters are asked to send questions via e-mail at info@avvygroup.com