Information and Communication Technology (ICT) is a continuously changing environment. Avvy Group offers a range of technologies to assist organisations in running efficiently. These services are essential to the everyday mechanics of an organisation and integral to effective service delivery. We believe in becoming dynamic with ICT is the best solution as we take the world to the next generation.

Explore our range of services in this division by clicking on these links;

• Enterprise Resource Planning
• Manufacturing Execution System
• Quality Management System
• Supply Chain Management
• Customer Relationship Management
• Road Management Softwares
• Water Management Softwares
• Quantum GIS (QGIS) for Water Resource Management

Enterprise Resource Planning

Avvy Group has a comprehensive solution designed, by order, exclusively for small businesses and mid-sized companies taking country specific-requirements into account. By integrating all critical business functions, the solution supports sales, customer relationship, purchasing, inventory, operations, finances and accounting.

We have a system that we have developed locally with up-to-date technology and consist of completely integrated software modules: a common database which supports all applications, accounting and finances, sales and customers, purchasing and operations, inventory. Its intuitive interface and vast configurability minimize IT complexities and provide an easy-to-use solution for managing your entire business while gaining real-time access to a common set of accurate business information.

We customize our ERP Software as per the clients' needs but basically all these designs have these features;

• Financial Management
• Research Management System
• Human Resources and Payroll
• Planning, Budgeting and Forecasting
• Procurement Management
• Project Costing and Billing
• Reporting and Analytics
• Business Process Automation
• Field Service and Asset Maintenance

Manufacturing Execution System

MES Software - Customized as per the client's need

Improve quality, reduce scrap, and boost product throughout with MES software from Avvy. A manufacturing execution system helps you improve capacity to make more parts or cut costs - to improve profitability. The Avvy MES automatically monitors machines and analyzes production and performance data 24x7. We give everyone in the plant and throughout the business an opportunity to take action to improve manufacturing performance.

The Avvy manufacturing execution system collects data directly from equipment and operators on the shop floor in real time, eliminating inaccurate and time-consuming manual data collection. With information in your hands "right now" you become proactive, so you anticipate and solve production problems before they happen. Real-time insight helps you pinpoint critical issues, reduce waste, and improve quality and customer service.

The Avvy MES Software helps in;

• Automated production monitoring for downtime and runtime, every cycle and every machine, 24x7
• Automated monitoring for process parameters
• Consistent, automated, OEE and other efficiency metrics
• Visual drag-and-drop, real-time scheduling and planning for machines and tools
• Manage machine loading and minimize downtime
• Cost reporting for scrap and machine downtime
• Evaluate schedule conformance
• Automatic part qualification/rejection
• Part and machine process data for traceability purposes
• Statistical quality control (SQC) and statistical process control (SPC)
• Machine and tool preventive maintenance (PM)

Quality Management System

The implementation of an effective quality management system (QMS) offers a clearly structured, systematic approach to improving the customer experience, so helping you meet organisational aims and objectives. Whether you have a contractual requirement to gain certification or want improved self-governance, implementing a robust system can bring significant business benefits. Certification to a quality standard will help ensure 'best practice' with regards to planning, control and management.

This in turn will help in improving the product, process and service quality and so increase customer satisfaction levels and bring about improvements in productivity. Selecting Avvy means you'll be working with a company that is synonymous with ISO 9001. Our technical specialists input into the work of the ISO technical committees and we've been assuring the management systems of some of the world's best known brands for years.

Supply Chain Management

Avvy's Supply Chain Management combines best in class solutions with industry-specific functionality, giving you the power to plan and execute your supply chain strategies faster and more profitably, from strategic and tactical planning to execution. With analytics at the core, you'll get the tools you need to optimize your end-to-end supply chain and harness the power of social networking to collaborate more effectively internally, as well as with customers, partners, and suppliers. Gain greater visibility into your supply chain to optimize utilization of resources and labor, improve inventory and shipping accuracy, deliver the perfect order every time, and respond faster to customer opportunities and market fluctuations.

Avvy's SCM software solution help you with:

• Maximizing profits - See the profit impact of your supply chain decisions in real time.
• Optimizing - Get end to end optimization, from forecast through to planning, scheduling, and execution.
• Analysing - Analyze your supply chain, manufacturing options, and relevant constraints and choose the plan that makes best use of your assets.
• Communicating - Collaborate more effectively with customers, partners, and suppliers using the power of the Internet and social networking.
• Designing - reate the optimal supply chain network and adapt the network to keep pace with changes in your business.

Customer Relationship Management

Avvy's CRM Software for both Mac and Windows enables a business to easily manage customer relationships and databases. In addition, improve client relationships by taking notes, tracking interactions, tasks and upcoming events.

By utiliziing this free customer database software, you will build a stronger relationship with your clients.

• Improve customer loyalty and retention
• Increase ROI on marketing campaigns with better targeting
• Improve cross-selling and up-selling success

CRM Customer Software consolidates customer information across an organization to help increase customer satisfaction and loyalty. This gives businesses more complete insight into their clients and customers, and helps front-line employees make faster, better informed decisions.

Road Management Software

Local Authorities are coming under increasing pressure to achieve cost-savings whilst continuing to deliver improving levels of service and customer satisfaction. At Avvy Group we understand these pressures and goals and, with our new Civil Engineering Information System Technology (CEIST) or in short CEIT, we strive to help you attain them. We have integrated varies road management, design and maintenance softwares to come up with what we call "The CEIT Package". The CEIT Package basically includes these applications;

• HDM-4 - Highway Design and Maintenance software - An application for road maintenance, management, road appraisals etc.
• QGIS for Roads - GIS is a very important technology when it comes to road design. This application assists road design engineers to use the power of Quantum GIS to generate road and bridges sites away from the forces of nature.
• SCOOT (Split Cycle Offset Optimisation Technique) - is a tool for managing and controlling traffic signals in urban areas. It is an adaptive system that responds automatically to fluctuations in traffic flow through the use of on-street detectors embedded in the road.
• MOVA (Microprocessor Optimised Vehicle Actuation) - MOVA is designed to cater for the full range of traffic conditions, from very low flows through to a junction that is overloaded. For the major part of the range - before congestion occurs, MOVA operates in a delay minimising mode; if any approach becomes overloaded, the system switches to a capacity maximising procedure. MOVA is also able to operate at a wide range of junctions, from the very simple 'shuttle-working', to large, multi-phase multi-lane sites.

With the CEIT Package you can expect to:

• Reduce whole-life costs of your assets, through better planning and review of available maintenance options.
• Produce reports and data exports to support multiple Agencies and statutory requirements
• Achieve higher levels of customer satisfaction by defining and meeting agreed levels of service.
• Take better control of your risks with accurate, structured data which can be interrogated directly using the system.
• Achieve better informed and more transparent, investment decision-making using the inbuilt reporting and analysis tools.

The CEIT Package will help you optimise the management of your resources whilst increasing the safety and serviceability of your assets to meet both current and future needs.

Water Management Softwares

At Avvy Group, we have water ICT systems that are able to;

1.Streamline and Improve Water Management

• Centralize all data from all facilities and sampling locations
• Standardize data format and collection for similar sampling locations and materials across the company
• Ensure timely data collection and update through user notifications
• Enhance efficiency by managing all water permits and all reporting through one central location

2. Simplify Water Sampling Management

• Centralize all water sampling activities throughout the enterprise
• Increase efficiency by scheduling water sampling activities and assigning tasks throughout all facilities
• Gain oversight and visibility on all sampling locations by tracking properties, data, requirements and employees taking samples
• Improve accountability by finding the chain of custody record that belongs to each sample

3. Ensure Regulatory Compliance

• Successfully drive compliance with water regulations from around the world through a configurable water management workflow
• Simplify the management of all permit requirements.
• Easily manage Discharge Monitoring Reports (DMRs) and annual reports
• Improve the management of the data required to comply with global regulations.
• Effectively follow sampling requirements, pollutant limits, and reporting requirements for all discharge locations

4. Improve Environmental Performance

• Centralize water stewardship programs
• Quickly and easily measure water usage
• Report to stakeholders on water consumption
• Reduce water pollution and environmental impacts
• Reduce water footprint

Quantum GIS (QGIS) for Water Resource Management

Avvy Group offers QGIS integration services to local governments. Quantum GIS (QGIS) is an open source geographic information system (GIS). This robust software is a free alternative to proprietary GIS software like ESRI products which are oftentimes very expensive. What’s nice about QGIS is that it incorporates very similar functions and features as its closed source counterparts by using a congruent graphical user interface (GUI).

The GUI allows users to display, manipulate and create spatial data. It supports a variety of spatial data file extensions (.shp, .tif, .csv, .img, etc.), and is compatible on Linux, Unix, Mac, and Windows operating systems.

How does Quantum GIS benefit Governments?

For years, data has correlated to a specific point in space. American pioneers, for example, used landmarks so they had a reference while traveling. As society progressed, more and more spatial records were turned into digital formats, making paper maps a thing of the past.

Spatial data collection is a fundamental part of many municipal, county, state and governments. To better coordinate sharing of those records, millions of dollars have been spent to create and maintain spatial data sets at all governing levels. These are things like delineations of river boundaries, land ownership parcels, and soil type polygons, to name a few.

Most of this data was created in order to visualize data and to better inform the decision making process. QGIS is a powerful tool that enables you to do just that. It uses spatial data to derive a simple solution.

For water operators it also serves a variety of core functions:

• Users can generate accurate maps for internal use or for public dissemination, such as on websites or during public meetings.
• It serves as a way to track spatial data and its proximity to hazards during emergency situations, such as flooding, leaking underground storage tank, among other things.
• It gives you the ability to spatially manage growth for geographic areas. For example, it can help you determine the best areas to build houses, lay a pipeline, etc.
• The take home is that municipalities using QGIS are able to monitor, manipulate, analyze and maintain their spatial records at no charge.